Hoist the sails and gain momentum
Our accompanying Application Services guarantee the smooth operation of your TMS. Continuous upgrades of our system ensure that you get the best performance, as well as the latest developments and standards in the fields of technology and security. Our solution is constantly updated. For you, this translates into the uninterrupted, easy enhancement of your functions.
Depending on whether you decide to operate your TMS in our data processing centers (on-demand) or within your own infrastructure (on-premise), different services are available to you.
Software on-demand
With our on-demand software solution, you can concentrate your energy on your core tasks without having to forego a highly available solution that fulfills all the requirements of governance and compliance regulations.
Application Lifecycle Management
We handle the Application Lifecycle Management of your solutions and manage all their requirements, from the first draft to implementation and from GoLive to optimization.
This comprises:
- management and monitoring of the service level agreements
- configuration management
- change management
- risk management
- quality assurance measures
Application Maintenance & Support
Professional maintenance services are essential elements of an effective software solution incurring low investment risk. Our Support Service Team offers round the clock support to ensure excellent TMS service quality at all times.
This means you‘ll benefit from:
- lower investment costs and risks
- minimized project risk
- reduced project lead time
- highest security standards
- the most modern infrastructure
- 24/7 hotline
- user support
IT Infrastructure Services
Our IT Infrastructure Services always guarantee high-performance solutions with high availability.
These comprise:
- operation in multiple data processing centers
- access and admittance controls
- data backups and failover
Software on-premise
You choose on-premise operation if you prefer to install and operate the software within your own infrastructure and manage the licenses yourself. To ensure that this model works smoothly as well, the tried and tested inet Application Maintenance & Support service is ready to support you.
